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SalaryAs Per Industry StandardsLocationBengaluru / BangaloreIndustryInformation Technology and ServicesJob Description
Experience -3+
D365 CUSTOMER ENGAGEMENT – TECHNO-FUNCTIONAL CONSULTANT
SKILL SET – QUALIFICATIONS
· Minimum of 3 years’ experience in CE/CRM implementation, configuration, system design.
· Proficiency in configuring and customizing D365 CE, including entities, forms, views, and dashboards.
· Strong understanding of D365 CE architecture, including plugins, workflows, and custom development.
· Experience with data migration and integration tools and techniques.
· Excellent problem-solving and analytical skills.
· Strong communication and client-facing skills. Ability to work independently and as part of a team.
· Willingness to travel occasionally for client meetings.
· Strong and proved ASP.NET programming using C#; database concepts; OO analysis and design under SDLC environment.
· Strong knowledge of web based Technologies.
· Development/Installation experience on an IFD (On-premises) environment is a plus.
· Microsoft Dynamics CRM certifications strongly preferred.
RESPONSIBILITIES
· Collaborate with clients to understand their business requirements and objectives.
· Lead and participate in requirement gathering and solution design workshops.
· Customize and configure D365 CE to meet client-specific needs.
· Develop and implement custom plugins, workflows, and customizations as required.
· Provide expertise in data migration and integration between D365 CE and other systems.
· Create and maintain technical documentation, including solution design documents, user manuals, and process flowcharts.
· Conduct system testing, user training, and support during project delivery.
· Troubleshoot and resolve technical issues as they arise.
· Stay up-to-date with the latest D365 CE features and updates to provide informed recommendations to clients.
· Collaborate with cross-functional teams to ensure successful project delivery.
Job Location:
Bengaluru, Karnataka, India.
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