ROLE : SENIOR GENERAL MANAGER : DELIVERY & OPERATIONS
Mobile Robotics 

Location : Gurugram

JOB PURPOSE:
Head- Delivery & Operations role is for autonomous & mobile robots function. Primary responsibility is to manage quality, cost & delivery across the entire value stream, starting from procurement, supplier management, production, quality, installation, commissioning and aftersales support. The incumbent need to have proven track record of leadership excellence & hands-on management experience with strong technical background and an entrepreneurial spirit in order to come up with new ideas and implement the same. He / She will be part of executive leadership team & will represent the company in various forums. Will be responsible for P&L performance to top management team

ROLE EXPECTATIONS:
Sales & Pre Sales:
✓ Devise and execute a Strategic Sales strategy targeting the ‘turnkey solutions’ space built around Mobile Robots and their applications to obtain large value orders (in excess of 2 crores each) with high margins
✓ Provide and develop the solutioning idea along with a Solutioning expert team to enable the Strategic Sales
✓ Sales from our key account customer for repeat business
✓Handling the Pre sales function and ensuring quality proposals are shared with customer timely.

Delivery:
✓ To enable and coordinate the Delivery process (from Despatch to Customer) for the Turnkey Solutions generated at 1) above
✓ To enable and supervise the Delivery process (from Despatch to Customer) for Mobile Robot sales both as CAPEX and OPEX sales
✓ Grooming and mentoring the delivery team which includes design, controls, production, installation & Service / customer success.
✓ Ensuring successful deliveries of our projects and solutions with time, cost and quality inline to AOP targets.

Customer Success:
✓ To drive the Customer Success Platform for turnkey and MR sales ensuring, where applicable, maximizing returns on AMC, CMC and other annuity incomes through client partnership initiatives

Cost: Planning, monitoring and controlling the direct cost for achieving a higher contribution (At least 40 %)

PROFILE: Ideally
✓ 15+ Industry experience in automotive electronics company / advanced Engineering and Technology companies
✓ Bachelors, Masters in Computer Science, Electronics or similar background
✓ Passion for innovation, advanced technology systems and entrepreneurship
✓ Proven track record of hiring, building, and scaling operations teams
✓ Lean manufacturing certification & 6 sigma black belt is a bonus

REQUISITES: Exposure with sun-rise industries in the technology domain, with manufacturing and automation background.

BEHAVIOURAL COMPETENCIES:
✓ SOLUTION MIND-SET
✓ RESULT DRIVEN
✓ ENERGY & DRIVE
✓ RESULT ORIENTED
✓ MANAGERIAL QUALITY / MENTORING
✓ ANALYTICAL APPROACH
✓ LEADERSHIP