Job Title:         Deputy CEO – Zambia

Industry:         Banking 

Location:         Zambia

Salary:             Competitive Salary Package + Benefits

Job Purpose(s)

• Acquire and nurture strategic customers to drive business growth.
• Build the bank's franchise as the preferred choice for market players.Ensure total business development for all areas within the country, maintaining a healthy P&L position aligned with the Group’s strategic objectives.

Duties & Responsibilities

• Oversee Corporate, Wholesale, Public Sector, Retail, and Digital Banking Sales businesses.
• Develop sales strategies in coordination with product and sales teams.
• Build and maintain strong relationships with key customers, implementing vertical market strategies.
• Identify and capitalize on existing and emerging opportunities, forming alliances to enhance growth and service offerings.
• Prepare and document market plans, ensuring conversion to value.
• Analyze and forecast selling procedures, measuring the profitability of relationships.
• Collaborate with key stakeholders to drive trade and other businesses.
• Provide support to Relationship Managers/Officers in expanding and deepening relationships.
• Conduct necessary training for in-country Relationship Managers/Officers.
• Develop and secure approval for business strategies, ensuring effective implementation in line with the approved budget.
• Manage overall performance in terms of revenue, profitability, and business growth.
• Ensure adequate resourcing and coach/motivate employees to execute strategic decisions effectively.
• Ensure desirable performance against budget.
• Ensure full compliance with regulatory and statutory requirements.
• Perform any other duties assigned by the Country CEO.

Job Requirements

Education Requirements

• Minimum of a first degree in a relevant discipline.
• Master's degree or Professional Qualification in a relevant discipline is desirable.

Experience

• Minimum of 15 years’ relevant banking experience, with at least 5 years at senior management level.

Competences

Knowledge

• Industry and market knowledge (self and customer).
• Product service knowledge (Cash Management, Credit, E-Banking, Treasury, Trade).
• Business and financial acumen.
• Core Business Processes.
• Regulatory Compliance.
• Creativity & Innovation.
• Relationship management.
• Macro-economic environment.

Key Skills

• Excellent relationship management skills to develop new business opportunities.
• Team leadership and management skills.
• Strategy formulation & Business Awareness.
• Ability to inspire & manage change.
• Decision Making, Problem Solving.
• Diversity Management.