What you will do:

• Define and lead the hotel’s commercial strategy, with the aim of maximizing revenue through the development of relationships with luxury clientele, strategic partners, and high-value market segments.

• Coordinate sales, pricing, and product positioning activities, ensuring consistency with the image of exclusivity, prestige, and service excellence of the property.

• Develop and consolidate the client portfolio, promoting personalized experiences and long-term commercial relationships within the luxury hospitality segment.

• Monitor commercial performance, analyzing market trends, business opportunities, and sales campaign results.

• Actively collaborate with General Management, Revenue Management, Marketing, and Operations to ensure business objectives are achieved.

• Represent the hotel in high-level commercial contexts, industry events, and networking activities, promoting the brand and the values of the property.

• Ensure adherence to corporate policies and luxury hospitality service standards, maintaining a strong focus on excellence, discretion, and customer satisfaction.

What we are looking for:

• Previous experience in a similar role, preferably within luxury hospitality establishments.

• Previous experience with international markets.

• Strong ability to quickly identify and resolve problems.

• Attention to detail and strong service orientation.

• Excellent interpersonal skills and ability to work in a team.