Maintain the working of DLP Servers and DLP Clients across the Client units and ensure the DLP servers compliance to internal and external requirements.
• Keeping the DLP application up and running with minimum downtime.
• Maintaining the asset register for the DLP application servers.
• Planning and performing DLP infrastructure upgrade with least impact to other inline infrastructure.
• Manage DLP Incidents - identify, manage and escalate incidents logged by the DLP solution. Review and escalate incidents in accordance with established incident handling process flow and response plan.
• Planning and scheduling scans with least impact to Organization IT infrastructure.
• Testing and implementing new use cases in the DLP infrastructure.
• Providing technical inputs for DLP related controls to new and existing projects of the organization.
• Performing system review and capacity planning based on the infrastructure utilization.
• Performing annual review of configured rules for checking relevancy and effectiveness of the DLP controls.
• Identifying and updating rules for decreasing number of False Positive incidents generated by the system.
• Planning and executing infrastructure expansion for DLP system based on business requirement.
• Develop and create reports for DLP activities as per the DLP process calendar for documenting the various DLP activities.
• Performing data at rest scans and publish scan result reports as per approved schedule.
• Assist business users in resolving queries regarding DLP incidents and process.
• Compile SLA reports for international location based on approved data points.
• Handling and resolving data leakage related incidents reported in the various solution used in the organization.
• Handling and reviewing of incident reports.
• Troubleshooting DLP endpoint agent issues.
• Performing and documenting health checks for DLP servers.
• Maintaining endpoint agent compliance including international locations.
• Identifying and reporting any gaps identified during DLP incident monitoring process.