E-commerce Assistant
Hayes, West London (Office-based)
Salary ; £30,000 – £32,500
25 days Holiday
Private healthcare
Training & Development

We are working with a well-established and growing consumer brand looking to appoint an E-commerce Assistant to support the day-to-day running and performance of their online sales channels.


This is a fantastic opportunity for someone early in their digital career who is looking to gain hands-on experience across website management, online trading, and digital campaigns within a fast-paced environment.
The Role You will support the E-commerce team in delivering online sales growth, ensuring the website and digital channels are optimised, up to date, and performing effectively against key KPIs.

About You

• Degree in E-commerce, Marketing, or a related field is essential
• Strong interest / experience in ecommerce and digital trading
• Highly organised with the ability to manage multiple tasks and deadlines
• Strong attention to detail and understanding of website management
• Confident communicator with good interpersonal skills
• Strong copywriting skills with an eye for engaging content
• Analytical mindset with good numeracy and IT skills
• Experience with tools such as Google Analytics, OMS, or Salesforce is advantageous

Key Responsibilities

• Own product listings end-to-end, including content, imagery, SEO, and merchandising
• Monitor stock levels and maintain accurate website availability and lead times
• Track and analyse ecommerce performance (conversion, AOV, revenue)
• Optimise website performance using SEO and analytics insights
• Support delivery of campaigns, promotions, and product launches
• Create and manage content across websites, marketplaces, and affiliate channels
• Oversee customer chat and ensure a high standard of online service
• Collaborate cross-functionally to ensure accurate, on-brand digital content

Why Apply?

• Opportunity to gain real responsibility and exposure within a growing ecommerce function
• Work within a collaborative and commercially driven team
• Excellent platform for career development within digital and ecommerce.