For a 5* Luxury Hotel in Milan we are looking for a

Food & Beverage Director

Core responsibilities:

• Plan and manage the operations of the Food and Beverage divisions to achieve customer satisfaction and quality service while meeting/exceeding financial goals.
• Responsible for short- and long-term planning and the management of the Food & Beverage operations in the front and back of the house. 
• Develops and manages Food and Beverage budget, reviews financial reports and statements to determine how Food and Beverage is performing against budget.
• Implement effective control of food, beverage and labor costs among all sub-departments. 
• Determines pricing based on projected sales volume and costs, including food costs, labor costs, overhead costs, and profit margins.
• Plan and direct the functions of administration and planning of the Food and Beverage Department to meet the daily needs of the operation. 
• Estimates food, liquor, wine, and other beverage consumption in order to anticipate amounts to be purchased or requisitioned.
• Clearly describe, assign and delegate responsibility and authority for the operation of the various food and beverage sub departments.
• Develop, implement and monitor schedules for the operation of all outlets to achieve a profitable result.
• Participate with the chef and outlet managers in the creation of attractive menus.
• Assist the area managers in establishing and achieving predetermined profit objectives and desire standards of quality food, service, cleanliness, merchandising and promotion.
• Develop operating tools necessary and incidental to modern management principles, e.g. budgeting, forecasting purchase specifications, recipes, portion specifications, menu abstracts, food production control, job descriptions, etc.
• Provides services that are above and beyond for customer satisfaction and retention.
• Continuously evaluate the performance and encourage improvement of the personnel in the food and beverage department.  
• Plan and administer training and development within the department

Job Requirements:

• Current or previous experience working as Food & Beverage Director or as Food & Beverage Assistant Director role with strong focus to customer service and banquets, in a 5-star hotel or similar hospitality industry
• Knowledge of software management tools with operating accounts, P&L, budgets, ratios and financial reports.
• Fluent English and Italian
• Highly organized person with strong planning skills
• A proven track record of successfully leading people
• High level customer service ambassador
• Strong communications skills and guest-oriented attitude

Location: Lombardy