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SalaryJob Description
Our client is a global machinery and mettalurgy production and distribution giant and a leading supplier of metal products, that is based in USA and is operating in all continents.
Their need of FIELD SERVICE ENGINEERs that are able to work in USA is permanent.
This role includes travelling of approx 50% mostly to Pittsburgh but without a need of relocation. The Client will cover all the travel costs without any exceptions.
Candidate requirements:
- Building strong customer relationship by working closely with all major metal plants in North America by responding to their needs and concerns for service, repairs and spare parts
- Ability to effectively communicate with customers on company products & services and provide necessary support through technical and administrative activities
- Responsible to develop scope of work, man-hours, cost estimates, time schedules and final quote for service, spares, any retrofit jobs along with new opportunities for furnaces and related equipment.
- Ability to perform service, fine tuning, on site repairs on equipment for heat treatment etc.
- Preparing and submitting service reports.
- Collecting information on annual budgets from customers to assist for sales forecast.
- Adopting standard company procedures and rules while responding to tender requirement.
Must Have's:
- Minimum of a bachelor’s degree in Engineering or similar field.
- Minimum of 5 years of hands on experience in a field service management of Industrial Furnaces and its equipment
- Established connections with customers and knowledge of NFPA 86 safety code could be an added advantage.
- Excellent verbal and written communication skills to influence, convince and persuade.
- Strong problem-solving skills.
- Ability to work independently as well as in a team environment
- Good planning and organizational skills.
- Global mindset and sensitive to local culture.
- Willing to travel up to 50% to customer sites and vendor workshops.
The eligible candidate can live everywhere in USA but must hold the USA visa.
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