Mon- Fri

This role is shift pattern as outlined below

08.00 to 16.00

09.00 to 17.00

10.00 to 18.00

12.00 to 20.00

14.00 to 23.00

3 days in the office 2 days at home, Including Weekends

Your Responsibilities:

• Determine action required based on established procedures to protect the Bank's assets; work with supervisor on handling more complex cases
• Build rapport in communication with customers, merchants, financial institutions, and other personnel to resolve system problems or request additional information and / or documentation to support a decision on whether fraudulent activity has occurred
• Identify risk and prevent loss from fraud reports, referrals from fraud email box, and return items (multiple sources/platforms
• Reviewing Established deection systems

Parkside Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. Parkside Recruitment is an Equal Opportunities Employer.