Job Title: Front of House Receptionist

Location: London

Position Type: Permanent, Full-Time

Working Hours: Monday - Friday, 8.30am - 5.30pm

Salary: £25,000 - £30,000 per annum

Experience: 2 years within a similar role

Job Summary:

We are seeking a professional, well-organized, and welcoming Front of House Receptionist to be the first point of contact for our clients and visitors, providing a first-class service reflective of our esteemed London office. The successful candidate will be deeply customer-focused, impeccably presented, and have a proven track record in a similar high-level service role.

Job Summary:

We are seeking a professional, well-organized, and welcoming Front of House Receptionist to be the first point of contact for our clients and visitors, providing a first-class service reflective of our esteemed London office. The successful candidate will be deeply customer-focused, impeccably presented, and have a proven track record in a similar high-level service role.

Key Duties and Responsibilities:

• Client Interaction:

  • Provide an exceptional, Michelin star level welcome to all visitors.
  • Ensure all visitors' requirements are meticulously met and they are introduced to appropriate team members.

• Reception Management:

  • Oversee the reception desk during specified working hours.
  • Answer and redirect calls, manage deliveries, and coordinate with third-party contractors.

• Meeting Coordination:

  • Manage meeting room bookings, ensuring readiness and order.
  • Guarantee meeting room technologies are functional, and facilitate liaising with IT as necessary.

• Administrative Duties:

  • Address ad-hoc admin needs of client-facing teams.
  • Manage office inductions for new staff and assist in their onboarding process.

• Facility Oversight:

  • Ensure optimal presentation and functionality of the office at all times.
  • Manage and coordinate access to the building, occasionally outside of regular working hours.
  • Ensure cleanliness and stocking of client areas, meeting rooms, and toilets.

Key Requirements:

• Experience: Minimum of 2 years in a comparable front-of-house role.

• Skills:

  • Strong IT skills to effectively manage booking systems, communication tools, and meeting room technology.
  • Demonstrable ability to deliver exceptional client/customer service.

• Personal Attributes:

  • Excellent interpersonal and communication skills.
  • High standards of personal presentation.
  • Ability to multi-task and prioritize effectively in a busy environment.
  • Proactive and anticipatory in meeting the needs of guests and colleagues.

Parkside Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. Parkside Recruitment is an Equal Opportunities Employer.