For a 5-star Luxury Hotel in Umbria, we’re looking for a:

Front Office Manager

 You will be reporting to the Room Division Manager and directly responsible for the management of the Front Office Team.

Main duties

• Creating a great experience for our Guests and Colleagues.
• Creating and implement all the relevant standards of the department
• Creating and building the team, ensuring the new hires are a good match with the existing ones
• Implementing the PMS and all the other technologies we will put in place
• Being a brand ambassador and constantly looking for new business opportunities
• Owning and striving to improve the quality and departmental metrics
•  Ensuring health and safety policies are well known and compliant at all times

What we are looking for:

• Previous experience in same or similar role, preferably in Luxury Hotels.
• You are a natural at leading and setting a good example, making sure everyone’s strengths are valued
•  High level of verbal and written communication skills both in Italian and English; an additional language would be preferable;
• IT skills
• You have a passion for hospitality and you like learning new skills