Job Description:

• Monitoring market trends to ensure that the dealership is meeting customer needs and promoting new products
• Meeting with managers from other departments to discuss issues related to the dealership’s operations
• Developing and implementing policies and procedures to ensure that the dealership is operating efficiently
• Communicating with customers by phone or email to address concerns or complaints 
• Assisting in hiring new employees when needed and providing training to ensure that they are familiar with company policies
• Reviewing financial reports, such as sales figures and inventory turnover rates, to assess the performance of the dealership
• Providing leadership in developing and executing strategic plans for the dealership’s success
• Communicating with vendors to negotiate prices on new vehicles, parts, and services
• Reviewing customer complaints and resolving disputes on behalf of the dealership