Job Title:                     Group Chief Operating Officer (GCOO)

Industry                      Banking

Location:                     Namibia

Salary:                         Excellent Package + Salary

Purpose(s) of the role:

• Collaborate with respective Business Unit leaders in setting and driving organisational vision, operations strategy, and hiring levels
• Translate strategy into actionable steps for growth, implementing organization-wide goal setting, performance management, and annual operations planning
• Oversee company operations and employee productivity, building a highly inclusive culture that ensures team members can thrive and that organizational goals are met
• Ensure effective recruiting, onboarding, professional development, performance management, and retention
• Ensure compliance with national and local business regulations, and take appropriate action when necessary

Key Performance Areas

• Implement business strategies and plans that align with the short- and long-term objectives developed in tandem with CEO
• Analyze internal operations and identify areas for process enhancement
• Set/oversee the achievement of goals for business growth and success
• Establish/oversee policies and procedures that promote company culture and vision
• Oversee daily operations and the work of Executives
• Reporting
• Take the lead in expansion activities
• Maintain/oversee / manage relationships with business partners – this could be applicable for the purpose of SLA implementation
• Oversee business expansion activities (investments, acquisitions, corporate alliances etc.)
• Oversee operations, HR, and accounting, and partner with relevant business units so that sufficient investment capital can be budgeted for near-term growth targets
• Monitor business performance, capital investments and expenses to ensure that the company achieves investor targets for growth and profitability, and to take/prompt corrective measures when necessary, and prepare detailed updates and forecasts
• Build and maintain trusting relationships with key customers, clients, partners, and stakeholders
• Assessing and implementing improved processes and new technologies and collaborating with management regarding the implementation of these improvements.

Qualifications/Education/Training

Essential        

• Degree educated – honours level or equivalent  

Desirable

• Member of a relevant professional body
• Postgraduate business or management qualification e.g., MBA