Key Qualifications:

• Minimum of three years of management experience with a proven track record of successful collaboration with various stakeholders across the organization.
• Preferred experience in HR Service Centre management.
• Highly desirable experience in designing and implementing HR Shared Services.
• Preferred knowledge of Infor CloudSuite HCM.
• Excellent understanding of labor law and payroll regulations.
• Previous experience in closely working with external partners/suppliers.
• Proficiency in understanding the connection between payroll and finance.

Responsibilities:

• Ensure meticulous organization of HR administration and payroll-related processes in accordance with country legislation requirements, all executed through the Group HR IS.
• Promote awareness and proficiency in the Group HR IS system among all employees within the organization.
• Facilitate smooth information exchange between payroll and finance departments, ensuring accurate and timely salary payments.
• Actively participate in the development of additional modules within the HRIS.
• Assume ownership of the HRIS.
• Ensure proper utilization of HRIS for HR Administration and basic processes. 
• Provide training and consultancy to ensure proper usage of HR Administration processes and HRIS.
• Provide training and consultancy to ensure proper usage of HR Payroll-related processes and generate regular HR reporting data from HRIS.
• Manage HR administration processes through HRIS and oversee both internal and outsourced staff.
• Develop standardized operating procedures aligned with best practices, staying updated with industry developments. Provide written procedures and guidelines for HR staff and system users.
• Foster a positive work climate across the entire staff.
• Implement general and specific policies and procedures to enhance operational efficiency.
• Provide support to employees in alignment with the company's organizational policy, offering guidance in labor relations in all aspects.
• Continuously monitor HR efficiency and optimize HR processes to drive business success.
• Assess and monitor HR systems and processes. 
• Define the operational direction of HR Shared Services.
• Establish, monitor, and ensure the delivery of a comprehensive set of performance metrics relevant to the HR Shared Services operational model. 
• Set standards and procedures for handling employee inquiries, transactions, and administration of human resource programs. 
• Ensure compliance with local legal requirements, enforcing adherence to regulations and partnering with legal counsel to advise management on appropriate actions.
• Act as the primary interface with internal audits on HR and other functional audits, planning, providing required documentation, and managing requests.
• Complete other duties as assigned. 

Qualifications:

• Bachelor's degree in human resources or a related field OR an equivalent combination of education and experience.
• Minimum of three years of management experience with demonstrated success in building, leading, and motivating effective teams. 
• Minimum of three to five years of progressive experience in Human Resources, with a background as an HR Payroll manager/expert or Service Centre experience being beneficial.
• Preferred participation in HR IT Systems implementation, definition, and development phases, with experience in SAP considered a plus. 
• Highly preferred experience in designing and implementing HR Shared Services.
• Knowledge of Infor CloudSuite HCM is a plus. 
• Advanced analytical skills and proficiency in MS Excel.
• Proficiency in computer skills, including MS Office and SAP.