Job Title:                     Head, Business Continuity–UK

Industry:                      Banking

Location:                    United Kingdom

Salary:                         Competitive Salary Package + Benefits

Role Responsibilities:

• To develop and own the internal framework for Business Continuity Management and Operational Resilience.
• Create and deliver the business continuity and operational resilience strategy for the Bank
• To work with Business Continuity Co-ordinators in all key business units to embed industry best practice and ensure that all staff are prepared for business continuity events.
• Constantly drive improvements in the process and resilience outcomes for the bank, it’s customers and other stakeholders
• To review and develop further the BIA forms relevant to each business unit.
• To co-ordinate training and awareness campaigns covering BCM and OR.
• Review annually the IBS products and services and make any necessary updates.
• Work closely with third parties to carry out business continuity and exit planning.

Skills/Knowledge:

• Able to work in a collaborative, methodical and organised manner.
• Ability to work with multiple stakeholders, across a variety of departments
• Understanding of IBS establishment and selection criteria
• IT system skills.
• Able to challenge BAU processes and introduce effective improvements
• Strong communications skills.
• Team player.
• Sensitive to customer needs and expectations.
• Able to work to deadlines.

Experience and Qualifications:

• Previous experience in financial services
• Ten years’ experience in a BCM role within a high-volume, fast-moving Operations environment
• Experience of re-engineering processes and recommending / documenting improvements/ requirements