Purpose of the Role:

• Develop mechanism to ensure uniformity of quality standards, improvise quality process, procedure & measurement parameters and review process audits to enable efficiency of quality function to meet their intended outputs in line with company policies for maximum customer satisfaction.
• Specific standards to be implemented for the different industry customers like Automotive, Bearings, Oil & Gas and others.

Key Responsibilities:

• improvise a quality assurance policy and quality control guidelines in collaboration with the other Quality Heads and oversee periodic reviews of the same
  Communicate the Quality Policy through multiple channels ensuring awareness across levels.
• Implement QA & QC processes on various records & documents to monitor incoming & in-process activities.
• Develop & execute product improvement process for resolution of various quality issues and coordinate with other departments for development of new products as per APQP & PPAP standards.
• Build a cross-functional Quality Improvement Cell for constant review of processes and develop solutions for improving efficiency and reduce waste.
• Implement QA & QC processes with respect to system & controls, process audits improvement, vendor development, incoming material inspection, in-process & final Inspection etc.
• Monitor production & quality procedures and practices and enhance processes as per PPAP to improve suppliers’ communication and approval of production designs and processes before, during and after manufacturing for problem analysis / resolution, SPC studies, APQP on various records & documents to monitor incoming & in-process activities.
•  Dealing with customer quality concerns, complaint and warranty failures and making improvement by adopting 8D for adequacy before dispatching to customer.
• Managing customer concerns through root cause analysis with clear action plan for execution and review action plan against standard checklist and ensuring timely closure of NCs.
• Analyze warranty data and make customer wise clear action plan.
• Develop quality scorecard with improving trends on overall quality index in line with the quality policy and through gap analysis and clear forward path.
• Make regular customer visit acknowledge their concerns and track proper initiation and closing of concern before defined deadline and provide solution in line with customer requirement.
• Develop and implement framework for identifying and evaluating suppliers in association with Strategic Sourcing and periodically audit processes at the suppliers’ facilities to ensure compliance.
• Conduct existing supplier assessment audit for their upgradation across all the locations and review their current capabilities and make existing supplier development plan.
• Develop supplier evaluation policy and visit new suppliers to evaluate their capabilities for delivering quality product and provide vendor development support and ensuring that it gets implemented across the organization

Key Performance Indicators

The candidate will be responsible for overall quality function across the entire organization and all the Plant Quality Heads shall be reporting to this position. 

The candidate should be able to administer and set up inspection standards and parameters and conduct process reviews for ensuring adherence to the parameter/system to avoid rejections. 

He should be able to execute product improvement process for resolution of field problems and coordinate the same with other department members till resolution. 

The incumbent shall implement QA & QC processes on various records & documents to monitor incoming & in-process activities. 

The incumbent should have exposure of discharging quality aspect in New Product Development and IPC automotive standards. 

The incumbent should have exposure to deal with OEMs and shall understand customer concerns and take corrective action on customer complaints and internal failures. 

 The incumbent must have managed multi - location quality set ups and develop team with personal intervention through training, coaching and timely feedback sharing.

Competencies:

Technical

• Experience in related sector.
• Ability to set up inspection standards and parameters.
• Reviewing existing processes and improvise/ generate new process in alignment with organization goals.
• Execution of quality tools and techniques like PPAP, SPC, APQP, 8D & RCA etc.
• Meeting/ exceeding customer expectation by demonstrating high quality standards.
• Ability to develop framework for policies, systems & structures to institutionalize quality function.
• Develop suppliers as partners in furtherance of developing organizational capability of enhancing efficiency and faster delivery of quality products to its customers.
• Empower team members to make decisions on their own by asking the input from team members regarding specific decisions or plans on a regular basis.
• Achieve desired and timely results by taking ownership of critical tasks and pushing initiative forward by remaining accountable throughout the initiative and deliver on commitments

Behavioral

• Analytical Skills.
• Business Orientation
• Leadership Skills
• Negotiation Skills
• Customer Orientation

Desired Qualification & Experience:

Qualification:

• B. Tech Mechanical

Skills & Experience:

• 15-plus years around 45 years

Hierarchy Structure

Superiors

• MD and CEO

Subordinates

• All Quality heads at plant level in Baramati, Jejuri and Ahmednagar