Job Title:                     Head, Information Technology - Gambia

Industry:                      Banking

Location:                   Gambia

Salary:                         Competitive Salary Package + Benefits

Job Purpose(s)

• Responsible for the overall management and strategic direction of organization’s Information Technology needs
• Ensure effective operating model to support both the current and future Information and Technology
• needs of the Bank.
• Plans, organizes, and controls the day-to-day information technology resource activities.
• Ensures the information technology activities are secure and stable, used to help maximize profits for all stakeholders.

Responsibilities

• To manage and deliver business systems, technology and information for the Bank through the administration of technology resources, supporting facilities and all related programs.
• Attainment of at least 90% network availability and performance net of latency.
• Regular reports to executive management of the state of information security across the organization
• Ensure in-country operations are in alignment with Africa Subsidiary IT Operating Model
• Preparation and administration of IT operating budget in line with business financial strategy
• Timely payment of service provider invoices.  Zero tolerance for late payments.
• Zero tolerance for hardware refresh costs over budget.
• Deliver cost effective delivery of personal computing and productivity working platforms.
• Zero downtime of the data centre
• Effective power management across all locations – Head Office and Branches.  Availability of power, UPS and inverter availability.

Professional Requirements

Qualification  

• Good technology related university degree preferably in Computer Science/Electrical Electronics Engineering or Numeric Science.
• Professional Certification in Networking will be an added advantage

Minimum Experience 

• Minimum of 8 years cognate IT experience, 3 of which must be in the management of IT Application Support
• Good knowledge of Flexcube and Project Management

Skills/Competence Requirements

Required Knowledge, Skills and Abilities

• Ability to lead team(s) and demonstrate use of own initiatives.
• Adequate knowledge of IT across board (Hardware &Applications management) 
• Knowledge of Systems hardware & operating systems such as Windows 2012, etc, good understanding of network design,.
• Adequate knowledge of integrated system software such as Enterprise Management System software
• Adequate knowledge of client server architecture environment
• Knowledge of Applications functionality and administration.
• Good knowledge of WSUS/SCCM administration
• General Information Security practice

Supervisory skills

• General managerial/ administration
• Leadership / Influencing/Coaching
• Organization and coordination skills
• Performance management
• Ability to manage projects successfully

Generic Skills

• Initiative/ Entrepreneurship/ taking ownership
• Analytical Skills/ Problem solving
• Self-Management
• Interpersonal Skills
• Oral & Written communication