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SalaryJob Description
Job Title: Head of Corporate Services – USA
Industry: Banking
Location: New York, USA
Salary: Competitive Salary Package + Benefits
Job Summary
The Head of Corporate Services reports to the Chief Operating Officer and is responsible for managing various corporate services functions within the organization, including Travel and Logistics, Procurement, Premises/Office Management, Hospitality and other related areas. This position requires a strong background in corporate services, office operations/management, and administration. The successful candidate will be responsible for ensuring the smooth and efficient functioning of all corporate support services, contributing to the overall success and growth of the institution.
Responsibilities:
- Oversee the Corporate Services function in the Bank and implement best practices to enhance operational efficiency and effectiveness.
- Develop and implement strategies for the effective delivery of corporate services, including Travel and Logistics, Hospitality, Procurement, and Premises/Office Management, aligned with the institution's overall objectives.
- Provide advisory to the executive team on matters related to corporate services.
- Oversee the day-to-day operations of corporate services, including the Front desk reception team, Hospitality, Travel and Logistics arrangements for employees, executives, and clients.
- Oversee and monitor compliance with the Bank’s established timeliness and efficiency in the delivery of support services for the bank.
- Ensure compliance with relevant regulations and internal policies within the corporate services domain and identify and mitigate risks associated with corporate service operations.
- Implement and ensure compliance with vendor risk management regulatory guidance and internal policies & procedures.
- Develop and manage budgets for corporate services, including Travel, Logistics, Procurement, and Premises/Office Management, ensuring financial prudence and accountability.
- Oversees the effective management of the Contracting & Infrastructural Procurement process and budget for all corporate service functions as well as relationships with external vendors and service providers.
- Develop and implement travel policies and procedures, ensuring cost- effectiveness and employee well-being.
- Oversee logistics and travel arrangements for employees, executives, and clients.
- Oversee Procurement and lead the procurement function and implement procurement policies and procedures ensuring timely and cost-effective acquisition of goods and services.
- Helps in developing and ensuring the implementation of a holistic Health, Safety & Environment plan across all business areas.
- Oversee office facilities, premises/office management including prompt replacement of faulty appliances/fixes and cleaning and ensure compliance with local codes for premise occupancy ensuring a safe and conducive working environment, and managing office space planning, renovations, and maintenance.
- Function as a fire warden to improve and implement emergency response and control procedures, prevent emergencies wherever possible by regularly assessing the current condition of the workplace and its hazards, and make other staff aware of the hazards in their building.
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