Job Description

Position: Head of Secretariat Operations.

Brief description: Effective leadership of the provision of support services within the General Secretariat.

Principal responsibilities:

• Organise and lead effective operational support for the company Secretariat including Finance, Human Resources, General administration and IT systems and processes and develop these systems and processes to meet the needs of the company Secretariat in an efficient, effective resilient and forward looking way.

• Liaise with Secretary General (SG) and Deputy Secretary General (DSG) (“Senior Management”) to make decisions regarding operational activities and set strategic goals
• Provide Secretariat support for the  Finance and Audit Committee
• As member of the company General Secretariat Management Team, contribute to the management of the secretariat together with the Senior Management; substitute for Senior Management where needed.
• Lead the Secretariat’s crisis management function
• Lead, motivate and develop a team of highly qualified staff
• Represent the Secretariat at discussions regarding operations with the Spanish Government, CNMV and other agencies
• Any other functions that might be assigned by Senior Management

At a more detailed level, these responsibilities will include the following:

• Build and maintain relationships with all team heads and other staff members
• Lead the function of Secretariat resourcing including staff recruitment, development and implementation of staff policies including career development and overall staff motivation
• Financial management including internal controls, budgeting, collection of revenues and expenditure management and working with auditors to ensure preparation of audited financial statements
• Coordinate working arrangements at the company premises, including their maintenance and meeting arrangements for internal and external meetings, both in-person and virtual
• Implementing the travel policy and overseeing travel arrangements
• Risk management including compliance with applicable statutory requirements including GDPR, labour and health and safety measures
• Operate as the Chief Emergency Officer and keep the emergency plans up-to-date
• Management of the implementation of IT systems including functioning in a digital environment including the company's virtual presence
• Liaise with external stakeholders including but not limited to the Government of Spain, CNMV, financial institutions and other agencies
• Manage procurement processes and maintain liaisons with vendors
• Analyse current operational processes and performance, recommending solutions for improvement when necessary

Qualifications, work experience and Skills:

Essential:

• At least 5 years of experience in a senior role in the area of operations in the public or private sector
• Experience as head of operations or in a similar role evidently heading towards senior management responsibilities
• Experience in either finance, I.T., or HR
• Complete proficiency in written and spoken English and evidence of a high degree of proficiency in Spanish or of the ability or commitment to attain this in a short time period.
• Excellent leadership, organisational and analytical skills
• Strong cooperative and team spirit
• Ability to operate as a member of a multi-national and multi-cultural organization
• Superior negotiation skills

Compensation

Salary: EUR 90,000-100,000 (Income tax exemptions may apply for the company employees who were not Spanish nationals or Spanish tax residents before joining the Organisation).

the company will also make a pension contribution and provide medical insurance.

Location:

The successful candidate will be expected to reside in Madrid and to be available to operate in the HQ of the organisation in Madrid.