Job Title:                     Head, Transactional Banking

Industry:                      Banking

Location:                     Ghana

Salary:                         Competitive Salary Package + Benefits

Role Purpose:

The role is vested with creation and sales of transactional related solutions to corporate / wholesale banking customers, incl. Government, Corporate, Institutional, Commercial / SMEs and Retail / Branch in the areas of Trade Finance, Cash Management, Electronic Banking, Product development and Transactional Services.

Responsibilities:

• Lead a team of specialists on transactional banking offerings. 
• Participate on any transactional related offerings, including trade finance, lending decisions, ALCO, technology related offerings, service improvements, marketing of solutions,        
• Decide on pricing strategy for segments, individual customers 
• Give necessary notices to government/regulators and public of product changes 
• Liaise with Banking Operations, regularly reviewing all operational standards for product profitability, and identifying skills gaps 
• Review and feedback into customer satisfaction surveys, responding to customer complaints. 
• Liaise with People Development and Sales Management functions to design and deliver appropriate training, and give input into sales strategies. 
• Participate in promotion of banking products, design of selling programs, and actually participate on sells 
• Manage a team that is creative and go with the top notch of the market on the transactional solutions.
• Achieve a 50%-50% split between Interest income and non-interest income   

Minimum Education Qualifications

• Minimum education level –First Degree; 2nd Class Lower Division Min.
• 5 Credits including English and Mathematics in either SSCE, WAEC or O’ Level certificate.

Previous Work Experience Requirements:     

• 5 Years relevant experience in Banking.