For a stunning resort in Lake Garda, we are looking for a:

Hotel Manager

We are seeking an enthusiastic and passionate Hotel Manager with a strong background in hospitality and a particular focus on Food & Beverage (F&B) and SPA services.

You will:

• Oversee all operational aspects of the resort to ensure smooth day-to-day management and deliver exceptional guest service experiences.
• Inspire, motivate, and lead a team to achieve operational excellence while aligning with the company’s vision.
• Act as the primary point of contact for guests and VIPs, anticipating their needs to deliver a personalized experience.
• Address guest complaints promptly and effectively, ensuring a high level of satisfaction.
• Develop and manage budgets, conduct financial forecasting, and monitor profit and loss statements.
• Ensure all facilities, including F&B outlets and the SPA, operate at the highest standards and meet guest expectations.
• Collaborate with departmental managers to discuss and optimize operations across various units.
• Supervise property maintenance, renovations, supplier relationships, and furnishings to maintain a premium environment.
• Oversee and ensure effective security measures are in place for guest and staff safety.
• Conduct regular property and service inspections to maintain consistency and quality.
• Build and nurture relationships with stakeholders and business partners to support strategic goals.
• Drive marketing initiatives to promote the resort and increase visibility. 

Your Profile:

• A degree or diploma in Hotel Management or a related field.
• Minimum 5 years of operational management experience in the hospitality industry, ideally with international exposure.
• Proven expertise in F&B operations and Wellness/SPA services.
• Strong financial acumen with experience in revenue management, budgeting, and forecasting.
• Entrepreneurial mindset with the ability to identify opportunities for growth and improvement.
• Highly organized, proactive, and reliable, with exceptional communication and leadership skills.
• Fluent in English and Italian; knowledge of German is considered an asset.
• Proficient in Microsoft Office and other relevant software applications.