Job Summary

The Director is responsible for developing a global approach to HR Operations in line with the business needs, culture, and values. The Director will coordinate with the current HR team that will provide HR services in support of business objectives. The Director will also ensure that the organisation is aware of and compliant with all local/state/federal laws and policies applicable and relevant to HR practices.

Operations & Compliance

• Own the design and maintenance of company policies in alignment with our values, appropriate laws, and regulations
• Manage the review and approval of any policy exceptions
• Manage protocols and processes related to investigations (harassment, discrimination, etc.)
• Understand and interpret all relevant local/ state/ federal regulations, ensuring that HR operations forms, reports, processes, policies, and recordkeeping are compliant
• Manage the operations teams, provide oversight and review of consulting, immigration (work authorization), relocation, and travel services

HR Team Coordination

• Partner with the HR leadership team to ensure that HR services and support are well-timed, well-packaged, and well-understood
• Ensure the effective, timely and clear communication of company's HR business practices
• Create systems and processes to support the consistent, compliant and comprehensive application of the HR business practices

Diversity and Inclusion

• Ensure the HR practices reflect a commitment to Diversity and Inclusion, signifying that the organisation is welcoming and supportive for staff regardless of race, ethnicity, gender, age, religion, language, abilities/disabilities, socioeconomic status, and geographic region
• Advice on company diversity and inclusion strategy; establish tasks and benchmarks for executives, leaders and internal/external stakeholders that result in a more diverse and inclusive environment.
• Manage a communication strategy that conveys our commitment to Diversity and Inclusion
• Foster an inclusive environment by implementing and supporting diversity initiatives and structures such as employee resource groups, diversity education, and staffing and supplier diversity

Qualifications

• Minimum of 15+ years of progressive experience HR Operations; thorough knowledge and understanding of applicable state laws
• MBA in Human Resources, Business Administration, Organizational Behaviour or related field, Master's degree preferred
• HR Certifications will be plus.

Experience And Skills

• Experience leading and developing HR professionals
• Experience in delivering HR services through a business partner model
• Experience advising both staff and management on Employee Relations issues, including an up to date understanding of employment legislation
• Excellent written and verbal communication skills as well as active listening skills
• Excellent interpersonal skills, and a vast understanding of human relations; high level of emotional intelligence
• Ability to assess multi-faceted issues, anticipate potential problems, and apply a high level of skill and judgment around complex and ambiguous issues
• Ability to influence and partner with different levels of staff to achieve results
• Ability to introduce continuous process improvements in HR operational areas
• Ability to be discrete and maintain confidentiality
• Ability to demonstrate presence and credibility within the organization
• Ability to support and champion the mission, vision, and values of the company.

Preferences

• Experience in coordinating with the US team.
• Female candidates will be preferred.