Benefits Operations Associate
12 month contract
Stockley Park (need to be able to commute to Stockley Park office when offices re-open)
Fluent in either French, Italian, German, Portuguese or Spanish

Specific Responsibilities:

- Serve as the first point of contact for benefit inquiries from employees across multiple countries in Europe
- Manage the day to day benefit administration by informing providers of changes in employee life cycle across Europe.
- Ensure all benefit documentation and SOPs are up-to-date
- Maintain online benefit platforms where applicable.
- Identify process improvements by identifying issues, process delays and quality problems and recommending solutions
- Have a strong understanding of benefit plans and be the subject matter expert of benefit processes.
- Support any systems related implementations or integrations that affect the benefits system including documenting business requirements and workflows, testing, communication and go-live


Qualifications and Education:
- Must have experience of working in an HR function
- Must have a familiarity and understanding of HR and benefit policies in Europe
- German language skills or other European languages are preferred
- Strong attention to detail and solid verbal and written communication skills
- Must be able to work in a fast changing environment
- Must possess a strong customer service orientation while maintaining a high level of integrity and confidentially with each interaction
- Must possess solid organizational skills to perform multiple tasks to ensure timelines and deadlines are met
- Must possess proficiency in Microsoft PowerPoint, Excel, Word and Outlook skills
- Must be able to perform job responsibilities and duties under minimal supervision

Parkside Recruitment Ltd is acting as an Employment Business in relation to this vacancy. Parkside Recruitment is an Equal Opportunities Employer.