Position Title :- General Manager (Insurance)

Qualifications:- Any Graduate; M.B.A.(Finance); insurance qualification preferred.

Experience   :- 18 to 20 years in dealership insurance

Budget          :- 24 to 40 LPA plus Incentives of 7 to 8 lacs, Car & Fuel

Reporting to  :- CBO – Financial Services

Subordinates :- Heads of Motor Finance, Fire Insurance, Marine Insurance, Engineering

                         Insurance, Life Insurance.

Role Purpose :- Develop, grow & drive insurance business for the dealership organization.

Key Responsibilities :-

• Create and drive business growth strategies.
• Develop a business plan, with short term and long-term revenue goals with the help of the Strategy & Transformation team.
• Clearly define the focus areas for the business.
• Manage the overall operations and resources of the organization.
• Liaison with various industry experts to understand the best practices and norms.
• Design and drive the different processes for the business; (settlement, claims, buying).
• Establish the various insurance practices along with the existing standard systems and processes.
• Ensure proper documentation and other legal requirements are met in order to procure licenses for the different insurance practice areas.
• Liaising directly with insurers and underwriters to get the best deals for the company.
• Research insurance policies and products; negotiate policy terms and costs with insurance providers.
• Ensure that insurance cover is arranged for clients with the insurance provider.
• Providing day to day support to the reporting team.
• Support in quality improvement and other organizational initiatives for the organization.
• Promote Quality & Innovative Thinking and action among team members.
• Promote Value based leadership.
• Support & build an Employee & Customer Centric organization

Key Performance Indicators:-

• Ensure maximum (%) customer conversion as per the set target through the insurance business
• Achieve a revenue of ()
• Ensure upgradation and training of reporting staff on YoY basis with help of HR dept.
• Ensure no deviation from the processes and systems established
• Ensure Employee Happiness Index (score)
• Participate and Drive Organizational Initiatives (number)
• Knowledge of Liaising with banking sector.

Competencies:-

• Technical - Complete end-to-end understanding of the automotive insurance & retail finance

Industry.

• Understanding of the insurance banking industry (preferably automobile insurance  financing as well)