The role will have oversight of the IT Operations, including Service Delivery, Applications and Network infrastructure.

We are looking for someone that has:

• At least 3 years’ experience of supporting IT infrastructure and service delivery and managing a team.
• Degree in IT or related discipline.
• Good understanding of server and desktop hardware/operating systems, networks, telecoms.
• Strong knowledge of Google Apps.
• In depth knowledge of VMware, Veeam Backup, SQL, Oracle DB, JavaScript.
• Advanced level of English.
• Team player skills and ability to motivate a team.
• Ability to prioritize tasks/projects and allocate resource appropriately.
• Collaborative approach and client focused.
• Strong interpersonal skills, able to communicate across a broad spectrum of users.
• Ability to manage through organizational change.
• Ability to work with different personalities and adapt.

Key Responsibilities:

• Acts as an advisor and problem-solver for all team members.
• Provides technical support and guidance to Service Desk staff.
• Monitor the entire IT infrastructure of the site.
• Responsible for overall system and infrastructure availability and develop a resilient infrastructure to reduce failures.
• Comes with initiatives and local proposals for any IT topic/process.
• Plan and monitor upgrades needed to maintain service level.
• Supervise testing and analysis of all components of network and server infrastructure.
• Responsible of the licensing management.
• Ensure the acquisitions of the new equipment and spare parts.

Benefits:

• Daily lunch assured at our canteen.
• Free transportation.
• Meal tickets.
• Medical services.
• Performance bonuses.
• Professional working environment.
• Dedicated programs for personal development.
• Promotion opportunities.