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IT Manager
- LocationKuwait
-
IndustryInformation Services
Job Description
IT Manager
- Set and enforce policies/procedures for computer systems operation and data processing.
- Oversee the hiring and training of IT service technicians and operators
- Direct the operations of IT service representatives to ensure the effective performance of job duties.
- Ensure the availability of required hardware, software, and other tools necessary for the delivery of high-quality IT service
- Carry out analysis of an organization’s IT structure to identify operational leaks and effective strategies for improved processes.
- Conduct inspections to ensure IT equipment and workstations are operational
- Oversee the maintenance, rep, air, or replacement of faulty machines.
- Communicate with clients to identify their requirements and facilitate the process of meeting their needs
- Conduct forecasts in order to identify possible future IT challenges and take necessary steps in minimizing risks
- Workaround annual budgets to achieve set objectives and targets.
- Maintain up-to-date knowledge of hardware, software, and general IT systems by studying relevant publications and participating in educational programs.
- Oversee the installation and setup of IT workstations and network
- Supervise the activities of the customer service team to ensure compliance with set customer service standards and procedures
- Maintain accurate inventory of hardware, software, and other relevant technological tools
- Proffer recommendations to management on appropriate action plans for improved services
- Ensure the security and integrity of the information database.
Skills:
- Experienced professional in the field of IT with an in-depth knowledge of managing a company's computer systems.
- Proficient in fixing issues, maintaining systems, and modifying the IT components as per requirement.
- Possess in-depth knowledge of handling all network system requirements of a company.
- Professional education in IT and related fields with an emphasis on system management and control.
- Fluent collaborator with a knack for coordinating with different team members.
- Impeccable command of networking, communication, and soft skills to get the best working output.
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