We are looking for a junior Client Services Executive, you will act as a point of contact for all major corporate (Mass Payment) clients providing daily operational and trading assistance.

• Dealing with live currency trade booking, banking information, figures and high value/volume payments and clients - accuracy of work is particularly key

• Have the capacity to manage different types and nature of enquiry simultaneously across several platforms and for different type of clients ▪ Resolve client issues as they arise and take proactive, full ownership for issue

• Ability to excel, or previous experience within, a busy client-facing environment with significant monthly workload peaks

• Confidence to promote the company offering and awareness to identify new opportunities to grow new and existing key accounts. This could be in terms of new currency requirements/ upcoming client needs, working with sales/commercial teams as appropriate, highlighting developments & improvements to the product to our clients etc. o Head for numbers - confidence dealing with numbers: exchange rates, profit margins and an awareness of commercial implications.

• elf-starter with the initiative and ability to 'get stuck in' - Confidence to find solutions working with teams internally - take ownership of client issues/ queries and see through to end − Experience with Microsoft Office (particularly excel) helpful − Interest in Currency Markets helpful

Parkside Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. Parkside Recruitment is an Equal Opportunities Employer.