Responsibilities

• Actively look for new product listings in the Duty Free outlets for our Priority Brands.
• Work towards maximizing visibility & floor/shelf space.
• Work closely with Duty Free Purchasing team/Shop Managers to maximize orders.
• Focus on sales of Priority Brands of the company and ensure adequate distribution to ensure company profitability.
• Identify the different segments in the Duty Free Outlets and develop and implement appropriate sales strategies for each individual. Technology and information utilisation will be a key input into this.
• Inform them of all new product launches in a timely manner and work actively towards maximising product listings in the outlets.
• Review Customer Orders and guide SOP team for maximizing sales through replacements and back order recovery
• Regular visits to customers and meet with key influencers with a clear agenda and desired outcome.
• Manage issues relating to products, price etc to enhance client relationship while balancing organizational commercial needs, working closely with the Finance and Customer Service team.
• Work closely together with other travel retail customers to maximize visibility & sales of our brands
• Ensure all sales is done as per the laws of the land and as per established guidelines.
• Implement promotional/marketing plans and all consumer activities in the outlets in a manner which increases brand visibility and brand equity.
• Regular audit of outlets and confirmation of agreed merchandising levels.
• Work closely with the outlets to efficiently utilise all available merchandise.
• Collect market information regarding promotions, product sales, new listings etc. Monthly feedback and monthly account report.
• Collect due payments within the agreed period and as per the company’s guidelines and financial policies.
• Collate information about developments in the market and provide timely feedback.
• Constantly maintain and update customer records and files which should include details of key personnel, customer profile, minutes of meetings, sales performance history, all agreements with the customers, and all correspondence.
• Assist in managing Brand owner visits and meetings.

Qualifications and Experience

• University Graduate.
• 3 - 5 years of successful track record in Sales. Preference for someone with experience in the travel retail industry and/or Alcohol Industry
• Sound knowledge and understanding of commercial operating principles, practices, and procedures in the business.
Skills
• Ability to build relationships
• Ability to excel in service focused culture
• Commercial acumen.
• Communicating and influencing skills.
• Excellent verbal and written skills.
• Strong achievement orientation together with a passion for the business. Desire and ability to achieve business results is critical.