Position:- Key Account Manager

Experience- 5-8 years

Roles and Responsibilities :-

• Manage the entire Sales & Operations process – Qualification, Pre-sales, Pitching & Presentations, Pricing, Proposals, Negotiations, Execution & Closure.
• Salesforce Management – Set targets, Plan to achieve, Coach & Mentor the Sales Team, Keep the team ready for taking up any organization level decisions like expansion, new products’ introduction.
•  Keep the Top Management informed on Staff Development, Key Market Conditions, Sales forecasting, Competition & Competitor analysis, relevant issues in the territories, Sales analysis & improvements, Strengthen the business contacts.

KEY DUTIES & RESPONSIBILITIES: 

• Sales Strategy and Planning
•  Monitoring & controlling expenses related to doing business
•  Business growth & timely completion of projects
•  Arrangements for market activities – tradeshows – product introductions, etc.  Sales training  Identifying & managing strategic partners
•  Financial & sales reviews
• Receivables management and business retention  Stocks & Supply Chain deliverables  Customer support & client handling

KPIs:

• Strategic Business Planning and Execution
•  Business Development  Customer experience & Efficiency management  Financial performance Leadership and People Management – Attrition Rate , Training & Development
•  Risk Management – Penalty/ Operating loss
•  % of new markets / products sales
•  % of deals closed from new leads
•  % of target quota achieved