- LocationMadrid, Spain
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IndustryPharma, Biotech, Healthcare & Medical Devices
Seeking for a successful Key Account Manager for the possibility of incorporation within a prominent pharmaceutical company where you will have the opportunity to lead new and thought-provoking discussions to challenge the status quo and ultimately provide innovative solutions that address our clients’ key business challenges.
Must have a good appreciation of the pharmaceutical industry and good B2B interpersonal skills. Increasingly, these engagements should be larger, more complex, and longer-term to underpin the relationship and value you bring to the company’s clients. In addition to the tactical short-term plays which are key to a successful sales performance.
Responsibilities
- Lead Business Development and Account Management within 5 or 6 key designated clients, delivering revenue targets globally and locally.
- Your day-to-day will be focused on a specific target of laboratories.
- Through gaining an intimate knowledge of the client(s) and challenging with innovation and ideas, develop and close opportunities to provide end-to-end solutions, growing the size/duration/value of sales over time
- Develop and maintain a deep understanding of the healthcare industry to maximize the value you can offer to clients by offering industry-wide insights
- Ensure clients are getting maximum value from existing services to which they subscribe, which includes: 1. Liaising with the client to agree and define requirements; 2. Work with clients and internal teams to lead and drive client satisfaction with company services to underpin propensity for repeat, up-sell opportunities, positive referrals, etc.
- Work collaboratively with internal company colleagues across the organization to ensure they are engaged and aligned to the account strategy and support new business opportunities within clients. Work closely with colleagues to pull together successful, complex solutions for clients.
- Methodical completion of underpinning sales activities (e.g., account planning, financial reporting, opportunity management, etc.).
Requirements
- Bachelors degree
- 6+ years’ experience in account management for a group of pharma clients.
- Deep understanding of the Pharma Industry in terms of structures, current/future most relevant needs, different stakeholders, etc.
- Proven track record of managing a balanced pipeline of short-term tactical opportunities to long term strategic engagements
- Evidence of a successful record of solution selling across a diverse portfolio of capabilities
- Able to develop a network of senior and middle management contacts to build long-lasting trusted partnerships
- Strong sales and opportunity management skills across the full sales cycle (from lead identification to contract negotiations and closing)
- Able to create strategic and tactical customer plans
- Either knowledge of the healthcare sector or experience of successfully moving into a new market sector
- Excellent written and verbal communication skills with proven ability to interpret and present complex concepts
- Proactive and accountable with the aim to always drive positive client satisfaction
- Self-motivated, problem solve who is driven to succeed
- Strategic thinker with a solution focus, combined with the ability to execute tactically
- Ability to develop strong internal relationships and to work collaboratively to pull together client engagements and delivery of projects
- Fluency in English (spoken and written); strong written English with excellent interpersonal and verbal communication skills
- Right to live and work within the country
Desirable Knowledge
- Previous experience in Scientific roles (MSL, Medical Advisor, etc.)
- Previous experience in Market Access roles
- Health Economics & Outcomes Research
