Job Title: Key Accounts Manager

Locations: Delhi, Gujarat, Rajasthan, Tamil Nadu, Andhra Pradesh, Chhattisgarh

Required Qualifications:

• Bachelor’s Degree or Diploma in Mechanical, Civil, or Electrical Engineering
• MBA in Marketing, Sales, or Business Management

Key Skills & Competencies:

• Strategic Account Management: Ability to develop and execute long-term plans for key clients to drive sustained growth.
• Commercial Acumen & Negotiation: Strong understanding of pricing, margins, and contract negotiation to maximize profitability.
• Client Relationship & Stakeholder Engagement: Skilled in building trust and rapport with clients and internal stakeholders.
• Cross-Functional Collaboration: Experience working with operations, finance, and technical teams to deliver seamless client solutions.
• Target-Oriented Execution: Proven track record of meeting and exceeding sales targets through focused planning and execution.
• Problem Solving & Escalation Handling: Ability to resolve client issues promptly and effectively, ensuring satisfaction and retention.
• Written and Verbal Communication: Clear, professional communication for presentations, proposals, and client interactions.

Key Responsibilities:

• Account Ownership & Growth: Take full responsibility for key accounts, identifying opportunities for upselling and cross-selling.
• Client Engagement & Relationship Management: Maintain regular contact with clients, ensuring high levels of satisfaction and loyalty.
• Sales Planning & Forecasting: Develop sales strategies and forecasts aligned with business goals and market trends.
• Operational Coordination: Liaise with internal teams to ensure timely delivery, service quality, and operational efficiency.
• Commercial Management: Oversee pricing, contract terms, and payment follow-ups to ensure financial health of accounts.
• Reporting & CRM Discipline: Maintain accurate records in CRM systems and provide regular reports on account performance and pipeline.