Key Skill Ask

• Level-1 and Level 2 analysis of DDoS incidents / issues and mitigation of the same.
• Handling Escalation of DDoS events to support services within stipulated time.
• Pro-actively identify potential large volume network traffic for attack detection
• Customer Interaction who are under attack via phone, chat, email and/or ticketing systems
• Provide proactive and real-time guidance to customers on network configuration, security protocols, and defensive security response along with utilization of attack simulations
• Work on networking or network cybersecurity related – BGP routing, Web Application Firewalls (WAF),  Content Delivery Network (CDN).
• Take proactive and reactive steps to mitigate Layer 4-7 security attacks or threats
• Document actions taken in incident management systems, knowledge base, or ticketing systems as required.
• Ensures documented processes and procedures are relevant and up to date.
• Identify, define, and implement process and procedure improvements (SOP).

Years of Relevant Experience 

• 5+ year of experience on on anti-DDOS, endpoint security solution

Must Have Skills 

• Hands on experience on anti-DDoS solutions
• Good understanding of IP addressing and routing protocols.
• Experience of IP operation, working on different monitoring tools and alarm management.
• Good analytic and trouble shooting skills.
• Good understanding in networking or network cybersecurity related such as BGP routing, WAF, CDN.
• Experience working in SOC, Penetration Testing, Professional Services, Information Security, Networking or System.

Certifications

• CEH or CCNA certification (Preferable)

Technical Skills 

• Hands on experience on anti-DDoS solutions
• Good understanding of IP addressing and routing protocols.
• Experience of IP operation, working on different monitoring tools and alarm management.
• Good analytic and trouble shooting skills.
• Good understanding in networking or network cybersecurity related such as BGP routing, WAF, CDN.
• Experience working in SOC, Penetration Testing, Professional Services, Information Security, Networking or System.

Education Qualification Preference

• Bachelor’s degree (BE/B.Tech ) in ECE, with related telecom NOC experience

Specific Domain Knowledge required

• Work on networking or network cybersecurity related – BGP routing, Web Application Firewalls (WAF),  Content Delivery Network (CDN).