Job - L2 Engineer DDoS and Endpoint Security

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L2 Engineer DDoS and Endpoint Security

The vacancy has expired

Job Description

Level-1 and Level 2 analysis of DDoS incidents / issues and mitigation of the same.
Handling Escalation of DDoS events to support services within stipulated time.
Pro-actively identify potential large volume network traffic for attack detection
Customer Interaction who are under attack via phone, chat, email and/or ticketing systems
Provide proactive and real-time guidance to customers on network configuration, security protocols, and defensive security response along with utilization of attack simulations
Work on networking or network cybersecurity related – BGP routing, Web Application Firewalls (WAF), Content Delivery Network (CDN).
Take proactive and reactive steps to mitigate Layer 4-7 security attacks or threats
Document actions taken in incident management systems, knowledge base, or ticketing systems as required.
Ensures documented processes and procedures are relevant and up to date.
Identify, define, and implement process and procedure improvements (SOP).