Requirements:

• Passion for Technology: A genuine passion for and interest in technology is a fundamental requirement for this role.

• Quick Learner: It is crucial to grasp and adapt to new technologies and IT environments.

• Organized & Consistent: Strong organizational skills and the ability to maintain consistency in tasks and processes are important for success.

• Great Communicator: Effective communication, both with end-users and within the IT team, is essential.

• Problem Solver: A proactive approach to problem-solving and troubleshooting is expected.

• Minimum of 1-Year IT Experience: A minimum of one year of prior experience in IT-related roles is required.

Duties:

As part of your responsibilities in this role, you will:

• Provide End-User HelpDesk IT Support: Assist end-users with their IT-related inquiries and issues, offering effective solutions and support.

• Work with RMM (Remote Monitoring and Management): Collaborate with the Remote Monitoring and Management system to identify and address backend IT issues, ensuring system stability.

• Perform Routine Preventative Maintenance: Conduct regular maintenance tasks on systems and servers to proactively prevent issues and ensure their optimal performance.

• Training Provided: The organization offers training opportunities to support your professional development in the IT field.

This role seeks individuals who not only possess technical aptitude but also have a genuine passion for technology, strong problem-solving skills, and a commitment to effective communication within the IT domain.