▪ Support the O&M Managers/Team Leader in ensuring all Quality Management and Compliance Documentation for O&M activities is correct and complete for each site.

▪ Proactively drive Legislative and Contractual Compliance, profitability, and customer satisfaction within the customer portfolio.

▪ Provide technical assistance to clients, contractors, and work colleagues within sphere of operation and fulfil customer service requirements whilst meeting Quality Standards and HSE Objectives.

▪ Closely manage customer HSE objectives and Quality Standards and ensure the adoption of Safe Working Practices during the maintenance and repair of the plant.

▪ Complete internal performance management general reporting for use in producing client final reporting

▪ Make effective recommendations for continuous improvement.

▪ Adopt our clients HSE Policies, Procedures and Objectives, and ensure they are achieved throughout area of responsibility.

▪ Ensure that Statutory and Mandatory Inspections are satisfactorily carried out and documented in line with the Company's Management System. Diligently and accurately maintain, submit relevant documentation and records as required, and maintain ISO Accreditation Company Standards.

▪ Undertake Subcontractor Management in line with the above

Education/ Qualifications:

Education:

• A to C in GCSE Math, English and Science.

Qualifications:

• Served a recognised apprenticeship and be qualified to ND / City & Guilds/ NVQ level 2 in Mechanical / Electrical / Gas engineering discipline and registered to the appropriate body as required for the role.
• Qualified Boiler / CHP Operator or relevant trade experience.

Core/ Technical/ Safety Competencies:

Knowledge:

• Mechanical / Electrical engineering in a similar environment; with comprehensive understanding of current industry practices and relevant legislation.
• Commercial & domestic heating engineering operating & maintaining; industrial CHP, Steam, MTHW, LTHW boilers, gas, oil, biomass plant, absorption chillers/ air-conditioning plant, HVAC systems and associated distribution systems/ equipment, and plant monitoring systems (BMS, PMS).
• Heating systems, Energy Centre processes and supporting distribution systems
• Electronic maintenance systems with sound technical knowledge in fault finding and testing within a similar environment.
• Preparing Method statements, Risk, COSHH Assessments, and Permits to Work.
• Computer literate with working knowledge of Microsoft Office Suite and current Internet technologies.

Other

▪ Promote and comply with the Company's policies on equality and health and safety both in the delivery of service and the treatment of others.

▪ Engage with your manager in reviewing your performance and planning your development.

▪ A full UK driving licence

▪ A flexible approach to working practices and hours is required to meet the needs of the role, including actively taking part in the callout / standby rota.

▪ A good level of attendance to support colleagues.

▪ Carry out other duties consistent with the nature, responsibilities, and seniority of your post.

Personal Qualities

• Good Oral and Written Communication Skills
• A high level of confidentiality, tact, and diplomacy
• Good IT Skills, including Microsoft Office.
• Confident manner, with ability to work to deadlines, whilst remaining focussed
• A full UK driving licence

General Competencies

Communication

▪ Communicate verbal and written information/ ideas courteously and effectively.

Team working

▪ Build and maintain relationships with colleagues working effectively as part of a team and having consideration of others' needs and skills. Proactively help and support others to achieve team objectives.

▪ Represent the company positively through liaison with clients, their representatives, tenants, external agencies, and colleagues.

Customer Focus

▪ Provide a high level of service to customers (internal and external).

▪ Maintain contact with customers, establish their requirements and respond to them.

▪ Demonstrate positive attitude motivation, commitment, perseverance, and conscientiousness in delivery of the service

Personal Responsibility

▪ Effectively prioritise and perform tasks under pressure.

Safety Competencies

• Be Aware of safe working system and be able to work according to the Method statement and understand the risk assessment.
• Be familiar with COSHH and understand the importance of COSHH risk assessment.
• Understand the importance of Permit to work and work under safe conditions once work equipment is sufficiently isolated.
• Ensure PPE is worn correctly at all times.

Technical Competencies

• Mechanical / Electrical engineering in a similar environment; with comprehensive understanding of current industry practices and relevant legislation.
• Commercial & domestic heating engineering operating & maintaining; industrial CHP, Steam, MTHW, LTHW boilers, gas, oil, biomass plant, absorption chillers/ air-conditioning plant, HVAC systems and associated distribution systems/ equipment, and plant monitoring systems (BMS, PMS).

* Heating systems, Energy Centre processes and supporting distribution systems

Parkside Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. Parkside Recruitment is an Equal Opportunities Employer.