Head of a team of offshore analysts responsible for the timely follow up and resolution of the reconciliation of the Global Payments bank account statements and SFL ledgers. Allocation of breaks to other support teams for investigation. Initiation of balance sweeps, daily and monthly reporting, trend analysis and proposal of match rules to increase STP rates. You must be able to build and maintain strong control functions to ensure satisfactory conclusion of all tasks. To develop team members and address staffing issues as and when they arise. The role in based Bangalore.

RESPONSIBILITIES

• Daily workload allocation and oversight of all Reconciliation processes supported by the offshore team utilising management dashboards and reporting.
• To ensure the team identify and allocate all Nostro breaks in a prompt and efficient manner.
• To review account balances and oversee the initiation of balance transfers and cashflow updates in back-office system
• Execution of daily reconciliations 
• Identify missing bank statements and resolve formatting and inputting issues.
• To act as the primary escalation for Reconciliation cases in the region.
• Review and assess the matching and reconciliation tasks conducted by the team to ensure the approach is in line with procedures and meets service level expectations
• To both conduct and coordinate with the departmental training resource to ensure that all members of the team are adequately trained in handling both simple and complex investigations
• Provide input into the personal training and development plans of teams members and to allocate sufficient time to ensure the plans are executed. To educate, mentor and direct the team as required.
• To assist the team with daily workload during periods of high volume or staff shortage
• To ensure adequate task management and execute periodic controls for all tasks (plus ensure team adhere to a daily checklist)
• Report to the Head of Reconciliations and implement solutions and approach to deliver strategy and objectives.
• Participation in functional meetings with peers throughout the globe to align and streamline processes, and to solve high impact issues.
• To ensure that all audit recommendations are followed up and addressed within agreed timescales.
• To comply with all applicable company, regulatory and internal compliance requirements, including the prevention of Financial Crime and Fraud.
• Ad hoc duties as required.

Qualifications

• Strong Management Skills (Including hands on management)
• Lateral thinker able to solve problems and determine action plans
• Able to thrive in a fast-paced, challenging environment with competing priorities.
• Excellent organisational and communication skills
• Ability to work accurately in a pressurised environment within stringent deadlines
• Ability to lead a team by example whilst encouraging participation
• Highly numerate with excellent attention to detail
• Strong Microsoft Office skills (particularly EXCEL)
• Ethical with strong integrity
• Finance or Business degree (preferable)