Objective: 

To achieve or exceed targets, within a defined territory, through all existing and potential HCPs and pharmacists. Maintain HCP and pharmacist relationships and troubleshoot specific HCPs and pharmacists' problems. This position is for the intermediate level professional with developing product and market knowledge. 

Scope & Job Responsibilities: 

Territory Planning: 

• Plans work schedule and weekly and monthly timetables. This may involve working with the area team or discussing future targets with the area manager. 
• Generally, Medical Representatives have their own territory of responsibility and plan how and when to target health professions. This needs to be done in accordance to visiting cycle plans. 
• Performs effective territory management in relation to health professional, frequency, message, and programs. 
• Develops Territory Operation Plan based on an agreed action plan and requests resources (e.g., call activities, budget), for optimal impact. Monitor territory operation plan to ensure resources are directed to HCPs and pharmacists of greatest potential. 
• Participates in promotional activity programs to increase product awareness in the market. 

HCPs and Pharmacists Focus: 

• Delivers presentations to doctors, practice staff, nurses and pharmacists. Presentations may take place in medical settings during the day or may be conducted at a local hotel or conference venue. 
• Delivers key promotional messages within approved detail aids and in line with agreed action plan. 
• Organizes conferences for doctors and other medical staff. 
• Updates territory HCPs and pharmacists segmentation classification, database and call records continuously. 
• Builds and maintains positive working relationships with medical staff and supporting administration staff e.g. receptionists. 
• Keeps up to date with the latest clinical data supplied by the company operations and interprets, presents, and discusses this data with health professionals during presentations. 

Reporting: 

• Submit Daily Coverage Reports (CRM) and Monthly reports commenting on deviations from Operation Plan and intended actions to align performance with objective. 

Personal Development: 

• Identify areas for self-development and discuss developmental needs with supervisor. 
• Attend & actively participate in meetings, and product training.
• Regularly attend company meetings, technical data presentations and briefings. 
• Remains informed about the activities of health services in the particular territory. 

Corporate Responsibility / Compliance: 

• Maintains full awareness of Group & Local Policies, procedures, standards & regulations and Code of Conduct. 
• Raises issues in own area of work proactively. 
• Executes proactive or reactive recommendations. 
• Attends relative training.

Values & Mindset: 

• Live and set an example of company values.
• Implements best practices in his territory as per company directives. 
• Drives the therapeutic area within the territory and ensures internal orientation, fostering a patient centric mindset and activities. 
• Ensures compliance with Pharma legislation and company policies. 

Job Specific Competencies: 

Professional competencies: 

• B.Sc. Pharmacy. 
• With two years’ experience as Medical Representative (preferable in an International Organization). 
• PC, Windows, e-mail, Uses the Arabic and English language, both written and spoken, fluently and confidently in a broad range of complex, non-routine, work and social interactions. 

Industry Insights: 

• Communication - Uses communication techniques (oral or written) at a high level, in a broad range of non-routine situations and to a variety of audiences, taking into consideration their motivation, needs and behaviors. 
• Demonstrated skill at meeting or exceeding targets for consecutive years. 
• Demonstrated ability to meet HCPs and pharmacists' needs/identifying and addressing HCPs and pharmacists' concerns.