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Salary2400000LocationMumbai, IndiaJob Description
· Develop sufficient portfolio of large national clients that qualify as the “next 50” (+1000 customers; A-Customers only); time spending on this actives 70-100%.
· Identify new business opportunities in collaborate with field sales and support to ensure growth attainment of National customers;
· Create awareness of organization within the customer’s organization and vice versa, and identify the key decision makers/influencer of the National account in the Area and build up a strong business relationship to them;
· Provide ongoing support to National customers to secure existing business by assuring reliability and increasing customer satisfaction;
· National support and development for Key Account Management (time spending on this actives 0-30%).
· Work closely with the network and support teams to ensure delivering high quality of service, Engage other internal departments to improve customers’ overall supply chain performance;
· Create SOP as per customer expectations and maintain updates and involve operation to guarantee understanding and execution of the agreements;
· Work closely with the customer to intimately understand their needs and ensure mutually agreed service and terms are delivered;
· Work collaboratively across the company to create and execute solutions that deliver value for customers;
· Proactively communicate development plans and account status to the management;
· Oversee the implementation process for new awarded business;
· Ensure collection of accounts receivable by Finance team and assist if necessary;
· AD-hoc tasks will be assigned by Department Head
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