Office Administrator
£27,000 - £30,000 depending on experience

An established and growing business within the technical services sector is seeking a highly organised Office Administrator to join their busy operations team. This is a varied position suited to someone who enjoys administration, scheduling, customer communication, and supporting multiple departments within a fast-paced office environment.

The successful candidate will play a key role in ensuring the smooth day-to-day running of the office, coordinating service activity, maintaining accurate records, and supporting finance and customer service functions.

Key Responsibilities

• Provide full administrative support across the business
• Maintain accurate customer records and update internal databases
• Raise quotations, documents, letters, reports, certificates, and service paperwork
• Schedule engineers for servicing, call-outs, maintenance visits, and reactive works
• Liaise with customers to arrange appointments and confirm attendance times
• Process engineers’ timesheets, expenses, and monthly summaries for payroll deadlines
• Raise purchase orders and manage supplier paperwork
• Produce invoices and credit notes using internal finance systems
• Support false alarm reporting and compliance-related administration
• Scan, upload, and organise service reports, worksheets, and technical documents
• Handle incoming calls, transfer enquiries, and take accurate messages
• Manage shared inboxes, diaries, tasks, and meeting room bookings
• Assist with customer reminders for upcoming services and maintenance visits
• Support the implementation and ongoing administration of new business software systems
• General office duties including filing, printing, reception cover, and meeting refreshments when required

Skills & Experience Required

• Previous experience within an administration or office support role
• Strong IT skills including Microsoft Word, Excel, and Outlook
• Experience working with internal databases or CRM systems
• Excellent organisation and attention to detail
• Strong communication skills with a professional telephone manner
• Ability to prioritise workload and meet deadlines
• Comfortable working across multiple tasks and departments
• Experience in scheduling, service coordination, or engineering support would be advantageous
• Finance administration experience such as invoicing or purchase orders would be beneficial

Working Hours

• Monday to Friday
• 8:30am – 5:30pm
• One hour unpaid lunch break

Holiday Entitlement

• 23 days annual leave plus bank holidays
• Additional leave awarded with long service

Opportunity This is an excellent opportunity to join a long-standing and reputable organisation offering stability, variety, and the chance to become a valued part of a supportive team.