My client who are a boutique wealth planner, asset manager and employee benefits specialist are looking for an operations assistant. Paying up to £25,000. Working Monday - Friday (37.5 hours per week). Based in Weybridge, home-based with ad-hoc travel to the London office.

Accountabilities

The role will change and flex in line with day-to-day operational business requirements. Nonetheless, the below is intended to give an indication of the initial scope of responsibilities.

IT Support & Administration

• Provide frontline IT support, helping to manage day-to-day IT requests and tickets raised with our third-party IT provider, and providing full cover when the IT & Marketing Manager is away from the office
• Carry out IT tasks associated with new starter induction and leavers processes
• Assist with IT project administration where required

Marketing and Events

• Support the IT & Marketing Manager with the production of internal and external communications e.g. client/marketing/sales support materials, client on-boarding materials (client agreements, etc), social media, events literature, etc. Assist with copy writing, proofing, editing, coordination of internal stakeholders and other administrative tasks
• Support new digital marketing initiatives e.g. video and digital content marketing, SEO, etc
• Help to coordinate website and digital updates e.g. new members of staff, social media updates, email footers, etc
• Contribute to the successful delivery of client and staff events and corporate gifting, providing supportive admin and helping with team coordination as required.

Office and General Administration

• Provide ad-hoc reception/front of house cover in the Weybridge and London offices. Tasks will include: answering phones and directing queries, managing the general enquiries inbox, responding to internal support requests, managing visitors, assisting with desk and meeting room bookings, meeting room management and maintaining the professional appearance of the reception area
• When providing front of house duties, an extremely high level of client service is expected, with client needs managed is a friendly, efficient and proactive way. A smart level of dress will be required on these occasions
• Assist with any other general admin duties and ad-hoc projects and tasks as required.

Experience and Qualifications

The successful candidate will:

• Have at least 1-2 years' experience in a similar support role i.e. office junior, ops administration or an office administration role
• Demonstrate experience across some or all of the following disciplines in a similar sized business: IT, digital marketing, office administration, events organisation, general ops
• Have excellent IT skills, being highly proficient in the use of Microsoft Office packages, with good Excel knowledge and a keen interest in IT, personally and/or professionally
• Have a strong academic background, ideally to degree level or equivalent.

Note that practical experience and attitude/aptitude to learn will be valued over education.

Competencies

We need someone who can:

• Be a hands-on doer, willing to get stuck in across a range of administrative tasks and operational areas, with a proactive style and a great attitude
• Deliver an excellent level of service to internal clients (employees and partners of HFMC Wealth) and external clients; we're looking for someone who understands what it means to deliver a 5* service to clients
• Manage a busy workload and adapt to changing priorities, demonstrating common-sense and a solution-focused approach to problem-solving
• Demonstrate excellent attention to detail with high quality written and verbal communication skills, and a respect for confidentiality

• Be flexible to work across both offices and occasionally outside normal office hours, for example to attend evening and overnight events (infrequently) in other areas of the UK

IF THIS ROLE IS FOR YOU, PLEASE APPLY TODAY!!!!!

Parkside Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. Parkside Recruitment is an Equal Opportunities Employer.