Responsibilities:

• Establish and manage the Programme Management Office for a Payments Industry Programme.
• Implement governance structures and oversee project management functions.
• Manage programme budget, risks, and ensure delivery of objectives.
• Lead and manage end-to-end payments operation functions and services.
• Establish and adhere to governance, policies, and standards.
• Coordinate alignment of payments operation processes.
• Develop and deliver management information for monitoring.
• Ensure effective stakeholder engagement and management.
• Conduct ongoing research and optimization of processes and technology.

Requirements:

• Degree (NQF 7) in Management or Commerce.
• 3-5 years of Programme/Project Management experience.
• 3-5 years of Operations Management experience.
• Experience in payment systems advantageous.

Knowledge:

• Advanced Microsoft 365 suite.
• Process Management and Mapping.
• Project Management and Business Analysis.
• Knowledge of the National Payment System (NPS) of South Africa.
• Understanding of regulatory, legislative, and governance landscape in the payments industry of South Africa.

Skills:

• Team Leadership and motivation.
• Strong stakeholder management.
• Analytical thinking and problem solving.
• Detail orientation and time management.
• Effective communication (verbal and written).
• Good interpersonal and consultative skills.
• Strong facilitation & presentation skills.
• Ability to work independently and under pressure on multiple priorities.