Product Manager – Holidays

Location: Pune (WFO)

Key Responsibilities

• Product Development Ideate, propose & assist in the product development lifecycle, including prototyping, testing, and launch of holiday-related features with a focus on delivering exceptional customer experiences.
• Market Research Conduct market research to identify customer needs, industry trends (including travel behavior, seasonal demand, OTA benchmarks), and competitive insights to inform product strategy.
• eCommerce Optimization Drive product decisions that enhance conversion rates, improve funnel metrics, and support merchandising strategies for holiday packages.
• Data Analysis — Analyze user behavior, booking trends, and customer feedback using data tools to uncover actionable insights and optimize the product roadmap.
• Cross-Functional Collaboration — Partner with engineering, design, operations, content, and marketing teams to deliver products that meet business objectives and delight customers.
• User Experience Testing — Lead or participate in UX research and usability testing, focusing on user journey improvements specific to online travel bookings.
• Documentation — Maintain detailed documentation, including user stories, feature specifications, and product roadmaps.
• Project Management — Support and/or lead agile ceremonies, prioritization efforts, delivery timelines, and cross-team coordination.

Additional Skill Sets

Domain Expertise:

• Understanding of travel domain (preferably holidays or OTA experience), including supplier integrations, package creation, pricing strategies, and operations workflows.
• Experience in eCommerce platforms — driving engagement, retention, and monetization through A/B testing, personalization, and campaign-led product changes.

Technical:

• Product Management tools (Jira, Confluence or similar)
• Basic technical know-how, Prototyping/Wireframing (Figma, Balsamiq, etc.)
• SEO / SEM fundamentals
• Google Analytics (GA4), Google Search Console, Tag Manager
• Experience with marketing automation tools (WebEngage, MoEngage or similar)
• Google Sheets/Excel (intermediate to advanced), basic scripting & SQL

Analytical:

• Strong analytical and problem-solving skills, with attention to funnel performance and customer drop-off analysis.

Behavioral:

• Excellent communication skills — ability to align diverse teams and articulate product vision.
• Passion for travel and technology — curious, user-obsessed, and driven to improve digital experiences.
• Collaborative mindset — works well in fast-paced, cross-functional teams.
• Adaptable and proactive — thrives in ambiguity and takes initiative.