Your day, if you join us:

• Eliciting requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis
• Critically evaluating information gathered from multiple sources, reconciling conflicts, decomposing high-level information into details, abstracting up from low-level information to a general understanding, and distinguishing user requests from the underlying true needs
• Proactively communicating and collaborating with external and internal customers to analyze information needs and functional requirements and delivering the following artifacts as needed: functional requirements, use cases, UI and interface designs, Software Requirements Specification (SRS)
• Providing draft product documentation for online help content and customer training
• Demonstrating products internally, to customers, and to train sales and support personnel on the use of the products
• Collaborating with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs