Responsibilities:

•Responsible for the overall project lifecycle and ensuring customer satisfaction. Advocate customer

needs/issues cross-Client’s-departments.

•Accountable for entire project life cycle from presale until full production stage. Manage post-production activities

•Assist Account teams in Presale scope definition to develop a statement of work (SoW) considering

wide range of aspects.

•Provides continuous direction to the project team, conduct status meetings, assesses proposed changes in scope, and recommends course of action to the project sponsor.

•Manage interaction between the customer, partners, and the internal project team to ensure

appropriate relationships exist to produce positive project outcomes.

•Effectively serve as the primary point of contact between customers and Client product management, R & D, Account Managers, Regional Sales Engineers, Support Team and Technical Engineers.

Requirements:

• At least 5 -7 years of experience in customer facing technological projects management.
• Experience managing multiple/large scale/ complex projects involving partners, customers and vendors.
• IT/Security background, specifically in firewall administration and configuration or working in large Cyber security environments -preferred
• Accountable and demonstrating a great sense of urgency.
• Operating well under-pressure, results oriented, multitasking, independent, able to prioritize activities.
• Performs well in a matrix management environment.
• Customer Service oriented, Identify & Resolve problems in early stages, Commercial view and budget control.
• Exhibits excellent written and verbal communication skills in English
• Dynamic personality with excellent interpersonal skills. “Can Do” approach .
• Team player, pleasant and with a high level of integrity.
• Project Management Professional (PMP) certification– an Advantage
• Willingness to travel within APAC region (approximately 25%)