Responsibilities:
 

• Manage and drive continuous improvement, daily releases and test automation efforts.
• Work to grow team through recruiting, selecting, training, coaching, counseling, and disciplining employees; communicating job expectations; appraising, and reviewing job contributions; enforcing policies and procedures.
• Work directly with Department Heads to align with department and organization goals. Work closely with product owners and leads to fit in necessary resourcing based on project timelines.
• Provide quality reporting as needed/upon request as to the status of all overseen projects and employees
• Motivate employees and develop new ideas for process improvement.
• Work with vendors on the QA and QC efforts for multiple product development teams.

Basic Qualifications:
 

• 8+ years of experience in Quality Assurance or a similar customer-centric technical field.
• 3-5 years of experience managing a team of 5+ professionals.
• Understanding standards such as CMMI and ISO.
• Understanding of QA tools like Jira, X-ray (test case management system) or Charles Proxy experience
• Understanding risks, regulations, and compliances on B2B SaaS (Software as a Service) business