Establish Quality Assurance Standards :

1. Understand current processes, products, standards and form policies accordingly

2. Understand customer needs and requirements to set effective quality control

parameters

3. Research and establish quality assurance procedures and methodologies across

the company

4. Ensure that a quality mind set is reflected throughout the company via QC

mechanism

5. Determine an evaluation system for team performance like meeting targets,

delivering expected performance levels, and maintaining overall workflow

throughout

Quality Control :

1. Train and supervise production team, QC team, and other staff on quality

standards and processes

2. Monitor QC at various stages such as Inward, Inline, Outward, Outward Returns,

etc of all product categories across the business

3. Prepare and present reports for customer / vendor as per various QCs performed

4. Ensure the manufacturing and trading processes comply with pre-set standards

5. Communicate with external quality assurance officers during on-site inspections

6. Address and analyse customers’ quality complaints

Plan, Analyse and Improvisation :

1. Review quality specifications and technical design documents for better

performance, update the documents periodically

2. Understand customers’ requirements and make sure they are implemented into

the systems

3. Facilitate proactive solutions by collecting and analysing quality data

4. Recommend and implement continuous improvements for all the ongoing

processes

5. Production and packing process improvements to enhance quality output

 

Audit and Other Statutory Compliances :

1. Plan, lead & conduct internal quality audit, product audit, process audit

2. Prepare, control and update quality documentation for recognized standard

(BSCI/SEDEX/ISO etc.).

3. Conduct quarterly reviews of all activities and compile a quarterly report including

recommendations for quality improvements and any other business reports

 

 

Functional Skills Must Have:

1. Thorough knowledge of methodologies of quality assurance and standards for a

manufacturing and trading/distribution set up

2. Excellent numerical skills and understanding of data analysis/statistical methods

3. Good knowledge of MS Office and ERPs

Desired:

4. Familiar with efficiency tools/ methods like Six Sigma, quality improvements

associates, fishbone analysis etc. are preferable

5. Knowledge of Steel, Aluminium, Glass, Plastic, Silicone, Thermo-plast and various

other materials in general use to produce Kitchenware products

6. Experienced with dealing various departments in the organization