Quality Head

(For Automotive Business – 700 Cr Group Company at Pune)

Responsibilities:

A. Customer Quality Management
• Act as primary contact for all quality topics with OEM customers
• Lead customer complaint handling, 8D reports, and timely resolution using root-cause analysis tools
• Ensure customer satisfaction, track customer scores, and manage audits

B. Plant Quality Leadership
• Lead and manage the plant Quality team including Quality Engineers, Line Inspectors, and QA Technicians
• Ensure adherence to IATF 16949, ISO 9001, and Quality System requirements
• Drive development, implementation, and maintenance of Control Plans, PFMEA, Process Flow, SOPs
• Ensure effectiveness of incoming, in-process, and final inspection activities

C. Supplier Quality Management
• Monitor supplier quality performance and drive corrective actions
• Support supplier audits, qualification, and incoming inspection process
• Implement supplier development plans to improve raw material quality

D. New Product Development (NPD)
• Lead APQP / PPAP activities for new programs
• Ensure product validation, quality planning, and customer approvals
• Collaborate with R&D, Engineering, Process, and Production teams

E. Quality Improvement & Problem Solving
• Drive continuous improvement using Lean, Six Sigma, Kaizen methodologies
• Lead cross-functional problem-solving using tools like:

• 8D
• 5 Why
• Fishbone
• MSA / SPC
• DOE (Destructive/Non-destructive testing)
• Monitor KPIs: PPM, Line Rejections, Scrap, Warranty Claims, Supplier PPM

F. Compliance & Audits
• Lead internal and external audits (Customer, IATF, Corporate)
• Ensure compliance with global standards and plant quality guidelines
• Maintain QMS documentation and ensure audit readiness at all times

Critical Skills:

• Strong knowledge of IATF 16949, APQP, PPAP, FMEA, SPC, MSA
• Excellent analytical and problem-solving skills
• Customer management & negotiation skills
• Strong leadership, team management, and decision-making ability
• Proficiency in automotive quality tools
• Hands-on experience in root cause analysis and corrective actions
• Good communication (English & Hindi); customer-handling experience

Educational Qualification:

• B.E./B.Tech in Mechanical / Production / Automotive Engineering
• MBA in Operations / Strategy (preferred)

Job Requirement:

• B.E./B.Tech – Mechanical / Automobile / Industrial Engineering
• 10–15+ years’ experience in automotive industry quality functions
• Minimum 5 years in a leadership/managerial role
• Experience working with automotive OEMs and Tier-1 environment
• Preferred certifications: Lead Auditor (IATF/ISO), Six Sigma Green/Black Belt

Behavioural Competencies:

• High ownership and accountability
• Strong customer orientation
• Ability to work under pressure
• Result-driven and systematic
• Excellent team leadership capability

Performance Metrics (KPIs):

• Customer PPM
• In-house PPM / Scrap %
• Line Rejection Rate
• Warranty & Field Failure Rate
• Supplier PPM
• Audit Ratings
• APQP/PPAP On-time completion
• Customer satisfaction score (CSR)

Client Details:

A well-established automotive manufacturing group with over 15+ years of industry experience, known for delivering high-quality and reliable solutions to leading OEMs and Tier-1 suppliers.

Key Highlights:
• Innovation-driven approach with strong focus on R&D and process optimization
• Robust manufacturing and operational capabilities
• Customer-centric philosophy with long-term partnerships
• 1200+ skilled workforce with strong people culture
• Focus on operational excellence, lean practices, and quality systems
• Strong growth, scalability, and expansion vision in domestic & international markets

Please share below required details -

1. Total Yrs of experience-
2. Relevant Experience as Quality Head-
3. Official Notice period-
4. Buy out option – Yes/ No
5. How soon you can join if you will get selected for this role -
6. Current CTC + (Variable) -
7. Fixed CTC -
8. Expected CTC-
9. Reason for Job change (Please specify in detail)-
10. Current Location –
11. Native Place-
12. Your Current Designation –
13. Current company Turnover -
14. To whom are you are currently report at your existing company? (Designation)-
15. Did you go through the Job Description. Do you comply with it?
16. Are you ready for 6 Days working (Monday to Saturday) Weekends- 1 Sat off every month; Remaining 3 Sat are working as of now --- ?

If your experience suits above JD & if interested, please apply with CV & CTC Details & Notice Period mentioned over email to: [email protected]