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Receptionist & Office Administrator
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IndustryAdministration
Job Description
Receptionist & Office Administrator
Location: Full-time office based across Central London and Weybridge
Hours: 8:30am – 5:30pm, Monday to Friday (1-hour lunch break)
Salary: Competitive salary dependent on experience + discretionary bonus + excellent benefits
An exciting opportunity has arisen for a polished and professional Receptionist & Office Administrator to join a highly regarded, people-focused professional services business with offices in Central London and Weybridge.
This is a varied and rewarding role suited to someone who enjoys delivering exceptional client service, thrives in a busy environment, and takes pride in maintaining high standards across office operations. The successful candidate will be the face of the business, ensuring every visitor receives a first-class experience while also supporting administration, office coordination, and internal systems.
The Role Reporting to the Operations Director, this position combines front-of-house responsibility with office administration and CRM support. The successful individual will play a key part in ensuring both offices run smoothly, efficiently, and professionally.
Key Responsibilities Front of House & Client Experience
Skills & Experience Required
Location: Full-time office based across Central London and Weybridge
Hours: 8:30am – 5:30pm, Monday to Friday (1-hour lunch break)
Salary: Competitive salary dependent on experience + discretionary bonus + excellent benefits
An exciting opportunity has arisen for a polished and professional Receptionist & Office Administrator to join a highly regarded, people-focused professional services business with offices in Central London and Weybridge.
This is a varied and rewarding role suited to someone who enjoys delivering exceptional client service, thrives in a busy environment, and takes pride in maintaining high standards across office operations. The successful candidate will be the face of the business, ensuring every visitor receives a first-class experience while also supporting administration, office coordination, and internal systems.
The Role Reporting to the Operations Director, this position combines front-of-house responsibility with office administration and CRM support. The successful individual will play a key part in ensuring both offices run smoothly, efficiently, and professionally.
Key Responsibilities Front of House & Client Experience
- Deliver a warm, professional welcome to all visitors and clients
- Ensure meeting rooms are fully prepared and presented to a high standard
- Coordinate refreshments, catering, and visitor requirements
- Manage incoming calls and direct enquiries appropriately
- Oversee deliveries, contractors, and visitor access
- Maintain reception, client areas, kitchens, and meeting spaces to an exceptional standard
- Support occasional out-of-hours access requests when required
- Manage incoming and outgoing post, scanning and distributing documentation
- Monitor shared inboxes and respond to requests promptly
- Provide general administrative support across the business
- Assist with internal events, printing, presentations, and team requests
- Liaise with suppliers and internal teams to resolve office issues efficiently
- Maintain internal CRM records accurately
- Support setup of staff access to provider platforms
- Update agency/provider information
- Assist with ad hoc data cleansing and administrative projects
Skills & Experience Required
- Previous experience in reception, front-of-house, hospitality, or office administration
- Strong customer service skills with a passion for creating a positive experience
- Excellent verbal and written communication skills
- Confident using Microsoft Office packages
- Strong attention to detail and accuracy
- Able to work independently and as part of a team
- Professional presentation and manner at all times
- Comfortable working across two office locations
- Friendly, approachable, and highly professional
- Reliable, punctual, and adaptable
- Strong organisational and time management skills
- Positive, can-do attitude
- Calm under pressure and confident managing a busy workload
- Competitive salary
- Discretionary bonus
- Excellent benefits package
- Opportunity to join a supportive and respected business
- Long-term career development opportunities
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