Champion Job Description/ Responsibilities

 

Under the supervision of the Board and Executive Committee of the company the Champion will be required to perform the following duties and responsibilities:

 

Product Management/ Product Development Responsibilities:

Working on multiple fronts of product management and Product Development including but not limited to:

 

· Roadmap Planning: Deliver best in class features, usability and product performance consistently over ongoing tech releases of the platform. Ensure execution of product lifecycle processes from concept to launch, driving value

 

· Tech and UX: Deliver top quality technology platform and User experience

 

· Requirements Definition: Develop detailed product plans , product requirements and features taking into account customer needs , competitor landscape , using data and research, customer feedback and

 

· Product strategy and direction: Continually assess the needs of our customers and partners defining and evolving the product/platform and business strategy in order to deliver on our targets of client/user acquisition and retention

 

· Define and implement our AI strategy and solution.

 

· Develop our analytics and data strategy, including effective reporting using all the latest tools

 

· Define client acquisition and retention strategies and set KPIs including conversion KPis CAC, LTV and all metrics to marketing and sales

 

· Set budgets, KPIs, objectives, strategies and plans to launch and develop the platform in an ongoing manner.

 

· Work with designers and software developers to define best in class customer experience/UX

 

· Monitor progress of results and adjust as needed to deliver on the platform objectives

 

· Collaborate and engage all relevant partners’ stakeholders and suppliers to continually develop the technology and product

 

· Develop the brand

 

· Responsible for developing all marketing and PR activities for the business: Develop and execute a clear marketing and PR plan through relevant suppliers and agencies or in house if necessary

 

· Engage a software development function to build the platform according to the aforementioned targets and requirements

 

· Prepare a clear business plan and gain board and executive approval of same.

 

GENERAL MANAGEMENT RESPONSIBILITES:

 

Operations

· Responsible for supporting in the day-to-day operations of the business

· Responsible for identifying and effectively implementing process improvements

· Responsible for ensuring effective interfacing between all functions

· Responsible for the effective personal development of team members

· Responsible for identifying and recruiting necessary resources

· Reporting regularly to the company Board and Executive Committee on progress on all activities in timely manner

 

Business Development

· Responsible for leading and identifying relevant partnerships and collaborations

· Responsible for attracting new and retain existing B2B clients and inventory

· Responsible for driving and growing sales

· Responsible for managing and monitoring the performance and satisfaction of B2B clients and partners

 

Partnerships and collaborations

· Responsible for managing all partners and suppliers

· Responsible for supporting in the development of strategic partnerships with suppliers and subcontractors

 

Strategy and Corporate Development

 

· Responsible for supporting the Board and Executive committee on overall strategy

· Responsible for supporting the Board and Executive committee on organisational structure design

· Responsible for supporting the Board and Executive committee in developing the agreed Company Values across all employees

· Responsible for supporting the Board and Executive committee in identifying business development opportunities and executing them where applicable

· Responsible for supporting the Board and Executive committee in identifying and forging Strategic Partnerships wherever possible and applicable

· Responsible for supporting the Board and Executive committee in ensuring effective Internal Communication

Financial

· Responsible for developing the business plan / budget

· Responsible for achieving all agreed financial targets and budget

· Responsible for working with Company Management to ensure financial targets are achieved

· Responsible for cost efficiencies

 

 

Skills & Experience

 

§ 10-15 years of Product Management / Business creation experience - including digital /technology

§ Knowledge and awareness of the technologies required for the successful delivery of digital products and supporting technical infrastructure, including; ecommerce platforms, Martech , solutions, content management systems , CRM, ai , data etc

§ Experience in the software delivery lifecycle and UX development

§ Strong operations management skills with proven track record

§ Technology background combined with business experience is a plus

§ Business planning development experience

§ Strong experience and brand development and marketing execution: Full understanding of how to build a digital strategy and integrate within a wider media/communications strategy

§ Strong strategic thinking, with proven experience of developing and implementing strategies

§ Leadership skills and the ability to continuously guide and develop a business

§ Excellent team, people management, coaching and people development skills

§ Strong background with project management concepts, methodologies and tools

§ Strongly collaborative working style with ability to influence, negotiate and challenge

§ A customer centric people person with excellent interpersonal and communication skills