Summary role description:

Hiring for a Revenue Operations Specialist for a global eCommerce and digital commerce solutions provider

Company description:

Our client is a global technology company that provides an all-in-one B2B eCommerce platform with product information management (PIM), site search, digital commerce, ERP INTEGRATION and personalisation capabilities for B2B organisation. They have been helping the world’s largest retailers and distributors transform their e-commerce experiences for over 25 years. Their cloud-based eCommerce platform and product data enrichment services help distributors, manufacturers, and wholesalers increase online sales, reduce cost to serve, and enhance their digital channel. They are certified ISO 9001:2008- and ISO 8000-certified company with North American headquarters outside of Philadelphia, PA. Their flagship E-Commerce Platform is at the centre of some of the most successful digital transformations in the B2B Mid-Market in the United States. They also offer a syndicated product data subscription that makes it easier for customers to launch their storefronts quickly. They have almost 500 customers and are uniquely positioned as the leader in B2B E-commerce for the mid-market. They are backed by one of the world’s largest private equity groups – Investcorp.

Role details:

• Title / Designation: Revenue Operations Specialist
• Work mode: Remote
• Reporting Manager: Finance Controller
• Location: Mysore, Bangalore

Role & responsibilities:

• Maintain and update accurate and complete revenue data in NETSUITE and other systems to ensure data integrity, consistency, and quality across the organization.
• Collaborate with sales teams to refine and enhance the sales process for maximum efficiency.
• Generate regular and ad-hoc reports on key revenue performance metrics, identify areas for process improvement, and implement streamlined workflows.
• Analyse data to identify trends, patterns, and areas for revenue optimization.
• Assist in revenue forecasting and budgeting processes.
• Provide insights to support decision-making and resource allocation.
• Work with the sales team to ensure they have the necessary tools, training, and resources to maximize revenue generation.
• Evaluate, implement, and maintain revenue-related technologies, such as NETSUITE, and analytics tools.
• Document revenue-related processes, guidelines, best practices, and also train and support team members on these processes as needed.

Candidate requirements:

• 6-8 years of experience in revenue operations, sales operations, or related field.
• Bachelor's degree in business, finance, or a related field (or equivalent work experience).
• Proven experience in revenue operations, sales operations, or a related role.
• Strong analytical skills with proficiency in data analysis and reporting tools.
• Familiarity with NETSUITE and SalesForce.
• Excellent communication and interpersonal skills to work effectively with cross-functional teams.
• Detail-oriented with a strong focus on data accuracy and process efficiency.
• Ability to adapt to a dynamic and rapidly changing business environment.
• Project management skills and the ability to manage multiple initiatives simultaneously.

Selection process:

• Technical interview
• Managerial discussion